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Account access

New Poster

Account access

I cannot get signed In my account
Silver Problem Solver

Re: Account access


@Sestep1972 wrote:
I cannot get signed In my account

Did you try calling 1800comcast?

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I am just a customer, volunteering my time to help other customers here in the Forums.
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Regular Visitor

Re: Account access

I haven't been able to log in for almost a month now.  Still not resolved.  

Silver Problem Solver

Re: Account access


@jaynelk wrote:

I haven't been able to log in for almost a month now.  Still not resolved.  


Did you read the first post in this forum?

https://forums.xfinity.com/t5/Xfinity-My-Account-App/Xfinity-Authenticator-Application/m-p/3156292#M...

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Official Employee

Re: Account access

Hello, jaynelk!

I would be more than happy to help you with this issue. 

What kinds of error messages are you getting when you try to log into your account?


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