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Account App

My accounty app is not showing all my services such as X1 is missing, this statrted on 11-11-2018 and cannot find a solution or similar issue

Expert

Re: Account App


@MedicDave wrote:

My accounty app is not showing all my services such as X1 is missing, this statrted on 11-11-2018 and cannot find a solution or similar issue


do you perhaps mean there is not 'TV' tab or perhaps 'Internet' tab?



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New Poster

Re: Account App

XI TV icon

Expert

Re: Account App


@MedicDave wrote:

XI TV icon


can you do a screen shot?  have you verified you are talking about the Xfinity MyAccount app or are you speaking of the xfinity Stream TV app?



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Official Employee

Re: Account App

A screenshot would certainly help.

 

Hi MedicDave. Thank you for creating a post on our Forum. I can assist with reviewing the provisioning of your service entitlements for what you see on our app. To get started, please send me a private message and include your full name so I can assist you.
 

To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 
 


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