Community Forum

xfinity mobile unlock request

New Poster

xfinity mobile unlock request

I have submitted an email to xfinity_unlocks@comcast.com and have not heard back in over a week in regards to unlocking my paid-off lg x power - mobile acct number is 54291 Thanks.
Regular Contributor

Re: xfinity mobile unlock request

You should not post personnel info such as account numbers in the forum.
Official Employee

Re: xfinity mobile unlock request

 

Hi blackcat357, (davdri) is right you should not post any account specific information on the public forum. Please remove your account number, and send me a private message with your full name, street address, phone number, and account number by clicking on my name (ComcastAmir) and then "private message me". I will be able to look into the status of your request on my end.