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problem leaving voicemail for other xfinity users

Regular Visitor

problem leaving voicemail for other xfinity users

When i call my wife's phone (she is on our plan) using my iphone  and she answers the call goes through. If she doesn't answer the call does not go to voicemail.

 

Her voicemail works when call by otherr phones

Official Employee

Re: problem leaving voicemail for other xfinity users

 

Hello Ldgura, I can look into your settings on our end and make sure your phones are coded correctly. Can you please send me a private message with your full name, street address, phone number and account number by clicking on my name (ComcastAmir) and then "private message me"?

Official Employee

Re: problem leaving voicemail for other xfinity users

 

Ldgura, glad to hear your issue is resolved. Post again if you need anything else. 

 

KenF