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new iphone 8plus not connecting to my wifi

Regular Visitor

new iphone 8plus not connecting to my wifi

My new iphone 8plus will not connect to my home wifi.

Official Employee
Expert

Re: new iphone 8plus not connecting to my wifi


wrote:

My new iphone 8plus will not connect to my home wifi.


do you see other wifi SSIDs? do you have the wifi radio on the phone turned on?  You may have to wait a minute or two to have all the SSIDs populate the screen. Do you own your own wireless router or use Comcast's?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Official Employee

Re: new iphone 8plus not connecting to my wifi

anntwin, how many devices are currently connected to your home wiFi? 

Regular Visitor

Re: new iphone 8plus not connecting to my wifi

TV, 1 laptop.

Regular Visitor

Re: new iphone 8plus not connecting to my wifi

turn on iphone & router belongs to Comcast

Official Employee

Re: new iphone 8plus not connecting to my wifi

Can you see the network/modem on your iPhone?