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my phone service isnt working

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my phone service isnt working

i cant make phone calls from my mobile phones or my house phones

New Poster

Re: my phone service isnt working

Yes sir. My cellphone has been blank since this morning around 10am est. Im in central PA and I still have a 0 with a line through it. Completely dead to the network

New Poster

Re: my phone service isnt working

Official Employee

Re: my phone service isnt working

Hello jameshicks1962. Welcome to the Xfinity Forums and thank you for creating your first post. I can assist with troubleshooting your phone service issues. To get started, please send me a private message and include your full name so I can access your equipment. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: my phone service isnt working

Hi jameshicks1962. Since we didn't see a response from you, this thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!