Community Forum

iPhone exchange

New Poster

iPhone exchange

I purchased an iPhone 7 plus on 1-15. It was an in store purchase. It is the wrong color which I did not relies until getting home. I went back to the store and they don't have the one I want. Can I go to a different location and make the exchange or do it online?

Official Employee

Re: iPhone exchange


T8trbg, you can try another location, but you cannot make the exchange online since the device was not purchased online.