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iPhone 8 delayed??

Regular Visitor

iPhone 8 delayed??

I was just told that all iPhone 8 and 8 plus orders has been delayed till September 27??!! Seems like why mine hadn't shipped yet.
New Poster

Re: iPhone 8 delayed??

Did you hear this from an xfinity employee? I have not received a shipping confirmation email and I'm starting to think their must be a delay. I chatted with someone today who I think was really confused. They told me that xfinity was waiitng for payment confirmation from my bank? But then they sent me a copy of what they were looking at and it clearly stated that my phone was "financed" so I don't know whats happening anymore. 

 

UGH. My old phone is dead. I needed this new phone to arrive on time. 

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Regular Visitor

Re: iPhone 8 delayed??

Yes 2 reps have told me that there is a delay.
New Poster

Re: iPhone 8 delayed??

I have an iPhone 8 that was supposed to be delivered tomorrow, but still says "shipping soon"

Does anyone know if they will be available in store tomorrow?

Official Employee

Re: iPhone 8 delayed??

 

GrtNrthrn315, you cannot redeem phones you purchased online via the store. 

 

To All, there are some customers who have received shipping info for their preordered iPhones and others who have not. I can check on the status of your orders. Please private message me your full name, order number, address and account number for help. 

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: iPhone 8 delayed??

PM Sent.

Also, just to clarify, I was asking if they would be in stock in stores to see if it would be possible to cancel the online order (if it is indeed delayed to 9/27) and just buy one in store.

 

Thanks

Official Employee

Re: iPhone 8 delayed??

Oh, I see what you're saying, GrtNrthrn315. You may need to call your local store for that info. I'm unable to see their inventory. 

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!