Hello wired2live, I replied to your PM please reach back out to me there for further assistance.
I just realized that I have a similar problem, except I'm probably out of luck. I placed an order on 6/20 for an iPhone that was eligble for the $200 prepaid card, except the phone was on backorder until this week and I didn't receive it (nor was I charged for it) until a few days ago.
That means that I technically didn't purchase the phone until after the promotion and am not eligible for the promotion, doesn't it?
Hello olita_the_otter, one of the requirements to get the gift card is to purchase the service but you must activate the phone within the first 30 days. If you're not sure when you activated the phone I can check your status for you, please please send me a private message with your full name, and account number by clicking on my name (ComcastAmir) and then "private message me" and I can look into it for you.