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email doesn't load on iphone 8

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email doesn't load on iphone 8

http://forums.xfinity.com/t5/Xfinity-Connect-App/Re-Emails-won-t-load/td-p/2979467

 

This is the problem I'm having.... Looks like others have the same problem. I'm getting tired of shutting down and restarting the app to see my email. Can you fix this please?