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cannot order

Regular Visitor

cannot order

I cant order another device. Anytime I order something online it says we are experiencing technical difficulties and when I call they try to blame my cc when it works. I am baffled that I cannot order a new line and they don't seem to care. Anyone else running into this? I got my first line at the xfinity store just fine I moved recently and there isn't a mobile store anywhere near me.

Official Employee

Re: cannot order

Hi, jjw0782. Welcome and thank you for posting. I saw that you also sent me a private message, which I went ahead and replied to. You're welcome to get back to me at your convenience. Thank you. 


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