I was trying to upgrade my line to 5G plan. It's been almost 2 weeks since then.....I am still stuck on message:
Your switch is still in progress
This process usually takes less than an hour. If it’s been a few hours since you started an account switch, you’ll need to get in touch with us.
Contact Xfinity Mobile care
Call us or text us: 1 (888) 936-4968
Multiple phone calls, no progress so far...I was told multiple times to wait 72h, wait, wait....customer service is unable to resolve this!
Comcast's Xfinity Mobile adds 5G data plans that connect to Verizon's Ultrawide Band network. ... Plans start at 1GB of data for $15 per month and go up to 3GB of data for $30 and 10GB of data for $60. Unlimited data costs $45 per line. The “by the gig” plans can be shared among multiple people.
Thats what I am getting, with the website showing transfer incomplete...