Community Forum

You have reached non working number

New Poster

You have reached non working number



Starting this morning I can't call anyone, from my iPhone XS (xFinity Mobile).

Every time I try to call, a voice tells me “You have reached nonworking number, announcement ...”

Also, nobody can reach me.


The signal on my phone is full, internet working fine.


I tried to power off, remove SIM, wait for 15 sec, insert SIM, power on - nothing!

I tried to reset network settings - nothing!

Chatted with xFinity Mobile Support Team more than an hour - nothing!


Really frustrated!!!!