I started my mobile service in November 2017 as an existing xfinity x1 subscriber. To date, I have still not received the card I was promised for the purchase of a Samsung phone. 4 months later is plenty of time to receive the card. I need an update on when I will receive it. Have checked status and it says "Pending Fulfillment Eligibility." What does that mean? Status update was a month ago (February 20).
Hi JOK59, I can look into this prepaid offer for you. Please send me a private message with your account information (your name, address and account number).
My service started November 9th and it still shows Pending Fulfillment Eligibility. I'm at 18 weeks!...RIdiculous
I also signed up for xfinity mobile on Jan 27, 2018 and was promised a $200 gift card and have not received it. My account number is 457157. Thanks so much!