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Xfinity constant outage and lte doesn’t work

New Poster

Xfinity constant outage and lte doesn’t work

Is it true that xfinity can give u back bill credits for that, I kept contacting them and they said that since it happened last month I can’t claim it! Plz help
Official Employee

Re: Xfinity constant outage and lte doesn’t work

Good evening, Karwo! Thank you for taking the time to reach out to us here on the forums. I understand how frustrating it is to get interruptions, and I would be happy to help. We definitely don't want you to have to pay for something you're unable to use! To take a look at this further together, please send me a PM with your first and last name. Thank you! 

To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”

I am an Official Comcast Employee.
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