Hi there, Jtbattag.
How many emails are showing unread?
My mom was having a similar issue and it had to do with the number of emails that loaded on the phone.
I want to help resolve this for you.
Thank you for being a valued Comcast customer!
I wanted to follow up and touch base one more time before closing out your post.
Did you have any other questions?
I am glad to hear that it is working now! If you have any other questions, please feel free to make another post.
Thank you for your patience and for being a valued Comcast Customer.