Xfinity plant
Xfinity globe
Community Forum

Xfinity award delayed

New Poster

Xfinity award delayed

I have called xfinity mobile and the award center infinite times but to no avail. Everyone says that I meet all the eligibility criteria to get the rebate card on the iPhone that I purchased but they are not able to do anything. Most inefficient process ever - I meet all the rules which xfinity agrees but nobody knows what is going on except to continue raising tickets that never get resolved. They keep giving false expectations that someone will call but NOBODY CALLS. Xfinity mobile is a big scam !!. I will report them to BBB and reach out to my lawyer for filing a case at the consumer forum
Official Employee

Re: Xfinity award delayed

Hi Ushank521, I will look into your reward for you, could you  please send me a private message with your account information (your name, address and account number). 

 

Thank you