Im currently on vacation and my wife needs to go into the xfinity store and start a new line of service. If I add her name on the account or make her the primary user on the account could she go into the store and start a new line of service without me being there or would I have to be there to do it for her?
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Hi, Mike. If you call in and have your wife added as an authorized user on the account she will be able to start a new line of service when she goes into the XFINITY Store.