Would you be able to help me to get this promotion? Rep keeps saying I need to have both internet and TV but i have only internet service. I talked with my friend today who has xfinity internet service only and he got a promo added in his account. I really want this promo to buy iPhone X. Thanks for your help!!
According to KenF's answer in this thread you need to contact the Retention Team.
Cable and at least 1 XFINITY Mobile line of service must be active at time of prepaid card fulfillment. As SunnyRadGal mentioned, this offer is only available via our Retention specialists.