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Xfinity Mobel Offices Not Ready:

Frequent Visitor

Xfinity Mobel Offices Not Ready:

Set up an appointment online for Wednesday Dec. 6 at 10:30 (entered through XM not Comcast) with XfinityMobel at the Lansing, Michigan store (also Comcast) only to get there and be told they were not set up to handle XfinityMobel and there was no one I could talk to. I had driven 20 and had my wife came from Haslett to meet me there. Options, I could call an 888 #, go on line, or drive 34 miles more to Jackson, MI.  Have a nice day does not cut it.    Xfinity needs to take off the list stores that are not going to serve customers.


Re: Xfinity Mobel Offices Not Ready:

Hi Uzicrowbar -- Thank you for bringing this to our attention. This location was prematurely added to the list of stores that support Xfinity Mobile. This location has been removed from the list of supported location.  Please let us know if you need any further support with Xfinity Mobile and we will assist.