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XFINTY mobile line service cancelled

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XFINTY mobile line service cancelled

a line on my account got cancelled last friday and it is not resolved yet. Though i am calling XFINITY mobile dept  there is no update. It is so disgusting that they are referring me to various internal dept (like fraud, customer security and mobile dept..) but they are replying that they dont see any issue. Any has same issue.

Official Employee

Re: XFINTY mobile line service cancelled


Hi lakshmi_mannem, I can look into your account and update you on our progress on this issue. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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