According to this Article it should be for sale by XM. But it looks like they aren’t doing pre-order? Might have to wait until Aug 20th for the actual launch/release.
Missed that one. Kind of expected XM to issue a press release like they have with the Note 20.
OK, thanks for the info.
Glad somebody was able to get theirs working! I have the exact same problem as these people had with their 3a previously.... XM's IMEI checker shows my Google-purchased, unlocked 4a is not compatible, every other Verizon-derivitive network (and Verizon itself) says it's fine. Hoping we will get a similar fix for the 4a soon.
I'm also really hoping this is an issue with the IMEI checker. I want to switch to Xfinity Mobile, but won't until I can BYOD my Pixel 4a.
We were able to swap a sim from an activated Pixel 3 and everything appears to be working as normal. The 4a should be a really popular phone, so here's hoping XFM figures out how to allow them. We are worried about someone activating the old Pixel 3 IMEI and killing this phone, but worst case scenario, we can switch to Google Fi.
Good Luck everyone and post up if you can properly activate a 4a!
Got my 4a in today and same issue with the IMEI checker and chat support is currently useless because they see the same thing on their end. They said I could try going to an Xfinity Store but they didn't even seem particularly convinced I'd have any luck with that either.
Has anyone tried contacting the ComcastChrisL account to try the same remediation that everyone went through for 3a?
@miljohns Are you adding an additional phone/line? I was just wondering if you tried swapping the SIM from a current line into the 4a. There was one person saying it did work earlier in this thread.
When I spoke with chat a few days ago they told me to go buy the phone and see if it works. 😞 What a mess! Thanks!
@JeremyCCouch no I'm not subscribed to Xfinity Mobile yet. I've been wanting to ditch Verizon for years, but couldn't transfer my Moto phone to XM so I was super excited to get a nice unlocked budget Pixel phone for BYOD, but of course nothing is that easy... At this point I might forget all about XM and go with one of Verizon's other MVNO's like US Mobile or others. My main things are to stay on VZW network (coverage issues with others in my area), keep my existing phone number, and use my new Pixel 4a... I thought XM was going to give me all those things.
I would also like to know the answer to this before I buy the 4a. XM chat just told me I had to buy the phone first. I did contact google and they said it is supposed to work but it can be returned within 15 days if there are issues.
Hopefully someone from XM will respond to this thread!
@Xmusername @Rachelb1 I know this won't help much but I'm going to try US Mobile for now so my 4a won't sit in a box for weeks while XM figures this out. From what I can see they have similar plan pricing and also use Verizon's network. I'm going to keep an eye on this thread to see if anyone starts having success with the 4a and then I'll consider switching to XM then.
I talked to a representative; sounds like there was some unforeseen delay in getting the list of Pixel 4a IMEIs from Google to Xfinity Mobile prior to launch, but that should hopefully be resolved in the next few days.
They also said if you have an existing, activated Xfinity Mobile SIM card you should be able to swap it into a Pixel 4a, but that new activations will have to wait for a few days.
@BroncJJudy yes, I'm on Xfinity Mobile and I receive notifications with voicemail transcriptions from the Phone app in the status bar.
The Voicemail tab in the phone app shows caller, transcription, play, delete, call or message back, etc. Everything seems to be working normally.
Excellent! I've been on Republic Wireless for years but their phone numbers are considered VOIP numbers and don't work with apps like WhatApp and Venmo so I wanted to switch to another low cost provider. Looks like Xfinity Mobilie is the way to go.
Have you been able to solve this problem? I bought a 4a (directly from Google without 5G) but xfinity does not recognize the IMEI and the agent says it is not compatible
Honestly, it depends who you get. I've been on 3 separate hour+ long support calls since buying my Pixel 4a's. The first said it was an easy swap if I had my old devices (I did not). The second told me that 4a's were not a supported device, despite passing the IMEI checker. Now after this latest call, my two line account shows 3 devices:
This is the kind of swap that could be done on Verizon's website in less than 10 minutes. The problem isn't with particular IMEI's, its with XFM's substandard systems and procedures. Other than visual voicemail and voicemail notifications, everything works, so it will probably another few weeks before I build up the resolve to try again.
@rs0123456 & @Jayh0va sorry to hear you're still having problems - I assumed this would have all been sorted out by now. I've been using my Pixel 4a on Xfinity Mobile every day for the past four months with no problems whatsoever.
For what it's worth, I just entered my own IMEI back into the Xfinity Mobile BYOD compatibility checker and it told me "Unfortunately, your phone isn’t compatible" (again, this phone has been on Xfinity Mobile for the past four months...)
I don't know of any reason my Pixel 4a (4G) would be compatible and work and yours would not. If you have an Xfinity Store near you, I would recommend going in and just asking them if they could try putting a SIM card in your phone - it should work!