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Wifi Calling on Galaxy s8

Frequent Visitor

Wifi Calling on Galaxy s8

Is there a contractual reason that only Apple devices have wifi calling?


When i first started with XM i was sent a Galaxy s8 with now what i know to be the wrong CSC somehow enabled. It wasn't until i had to warranty my phone that i found out wifi calling wasn't a included feature, as i had wifi calling from day one. I have screenshots of all of the network info (APN etc) nothing is diffrent. The only diffrence is this one line in an XML file that you can't modify without rooting the phone and voiding your warranty. 

<CscFeature_Setting_SupportWifiCall>true</CscFeature_Setting_SupportWifiCall>

If this is all it takes to enable wifi calling on my device, it seems that there must be some sort of contractual reason Android devices, or atleast the galaxy s8 doesn't have this ability enabled yet. If this is the case can you provide a timeline as to when this will be enabled? I've been on the verge of jumping ship for months now specifically to get wifi calling, and feel that many of us that have stuck by you since your VERY rocky start deserve a straight foward answer.

Thank you

Official Employee

Re: Wifi Calling on Galaxy s8

 

rstovall, I am not aware of a contractual obligation for android wiFi calling, but I can say we are expecting wiFi calling to available for Android later this year. No date specified yet, though. 

 

KenF


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New Poster

Re: Wifi Calling on Galaxy s8

I will be traveling soon and I want wifi calling just like my friends that have I phones. I know I can use Skype but that's not the point. Please get this feature as soon as possible.
New Poster

Re: Wifi Calling on Galaxy s8

Is there an update for when WiFi Calling will be available on my Galaxy S8?

New Poster

Re: Wifi Calling on Galaxy s8

Is there an update for when WiFi Calling will be available on my Galaxy S8?

Frequent Visitor

Re: Wifi Calling on Galaxy s8

This is stupid at this point. I'm moving in a few weeks and am going shift to diffrent providers for all my current comcast services instead of renewing. This company is terrible.

You also apparently don't let people use the word " as in ine " in this forum as it must be too common. this is sad.

New Poster

Re: Wifi Calling on Galaxy s8

Ditto.
Any reply?? Probably never will be..
Contributor

Re: Wifi Calling on Galaxy s8

I really don't think you want WiFi calling with this company. I have been with them for almost 9 months now and they still can't get WiFi hotspot working correctly with this phone. Tier 1,2,3... whatever are totally clueless.  Can't even imagine trying to deal with them regarding WiFi calling. 

 

On top of all of this they are now throttling the "Unlimited" plans.

 

 

How is that not "bait and switch"? It is LITERALLY the definition of "bait and switch".

 

From Webster's Dictionary -

 

Definition of bait and switch;

1 : a sales tactic in which a customer is attracted by the advertisement of a low-priced item but is then encouraged to buy a higher-priced one

2 : the ploy of offering a person something desirable to gain favor (such as political support) then thwarting expectations with something less desirable.

 

bait-and-switch

noun

noun: bait-and-switch the action (generally illegal) of advertising goods that are an apparent bargain, with the intention of substituting inferior or more expensive goods.

"a bait-and-switch scheme"

 

I understand changing terms from time to time, but if that is their intention, existing customers should be excluded (grandfathered) as they  were enticed from their current carriers with the promise and expectation of the Unlimited plan terms that were initially offered.

 

I encourage you to file an FCC complaint, and then to also follow up with a response to their reply, so that it can be escalated within the FCC. 

https://consumercomplaints.fcc.gov/hc/en-us
Regular Contributor

Re: Wifi Calling on Galaxy s8

I want to know of this .xml. I am a forum moderator on xda obviously you have seen part cyborgs rom. I am the mad scientist. Lol. If any one figure this out i can. I am rooted to the gills on mine heavily modded
Contributor

Re: Wifi Calling on Galaxy s8


@themadscientist wrote:
I want to know of this .xml. I am a forum moderator on xda obviously you have seen part cyborgs rom. I am the mad scientist. Lol. If any one figure this out i can. I am rooted to the gills on mine heavily modded

Boy do I wish that I hadn't listened to the idiots at XM's Tier 2 & Tier 3 when they insisted that upgrading the OS software would fix my issues.  Xfinity Mobile has three tools in their "toolbox" - 

1 - Network Reset (their absolute fovorite)

2- Software Update

3 -Factory Reset

 

Beyond the above 3 "solutions" thay are totally clueless.

 

 In my experience Oreo just restricts WiFi and takes away user options. The few kitchy features Oreo has over Nougat are "meh", at best. Battery life is (now) terrible.  I don't see any real adavantages.  Would much rather have Nougat.  Wish I could go back, but I'm now at CRE2 after updating to Nougat. 

 

Madscientist, any root options for CRE2 on the horizon? 

Regular Contributor

Re: Wifi Calling on Galaxy s8

Cre2 is revision 3 bootloader if it's a s8 plus. Yes it can be rooted on 7.0 still. You cannot downgrade the bootloader. But you can use part cyborg rom which I am a part of kinda.
If your on a regular s8. The root method was patched with no hope in site.
New Poster

Re: Wifi Calling on Galaxy s8

Ok kenf official comcast employer... only 5 weeks left in the year when is wifi calling going to happen
Bronze Problem Solver

Re: Wifi Calling on Galaxy s8


@Sdkdt135 wrote:
Ok kenf official comcast employer... only 5 weeks left in the year when is wifi calling going to happen

It has arrived:

 

https://www.xfinity.com/mobile/support/article/360000126366/what-is-wifi-calling

 

It also works on S8/S8+.

 

I had to do a manual software update on my phone to get the update.

New Poster

Re: Wifi Calling on Galaxy s8

Nope, it does NOT work on S8!

I just did the software update, and wifi calling is not on the manual, just like before.

Bronze Problem Solver

Re: Wifi Calling on Galaxy s8


@Leon66 wrote:

Nope, it does NOT work on S8!

I just did the software update, and wifi calling is not on the manual, just like before.


Did you get the Oct 1, 2018 update?

 

If so, did you then enable wifi calling?

 

It works on my 8+

New Poster

Re: Wifi Calling on Galaxy s8

My gf's S8 has the update, but I am unable to activate wifi calling. If you have an S8 please provide instructions and screen shot.

Or Comcast please message me instructions.
Official Employee

Re: Wifi Calling on Galaxy s8

How to set up WiFi calling on an Android device

 

First, make sure that the latest operating system is installed on your device and that you have WiFi turned on. Next, follow these instructions:

Samsung

  1. In your phone's dialer, go to Settings.
  2. Toggle on the WiFi Calling switch.
  3. Accept Terms and Conditions and follow the instructions to register your emergency address

One additional tip: If you want your device to default to calling over WiFi while roaming internationally, toggle on Prefer WiFi While Roaming.


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Highlighted
Frequent Visitor

Re: Wifi Calling on Galaxy s8

@ComcastAmir

My Galaxy S8 has the option for WiFi calling in the dialer settings, but my wifes S8 does not.  When I installed the most recent update on her phone WiFi Calling was listed in the features.

Official Employee

Re: Wifi Calling on Galaxy s8

 

TheMarf wrote:

 

 @ComcastAmir

My Galaxy S8 has the option for WiFi calling in the dialer settings, but my wifes S8 does not.  When I installed the most recent update on her phone WiFi Calling was listed in the features.

 

Thank you for providing this information, I am glad that the feature has appeared and is working properly. Feel free to reach back out to me here if you need anything else, have a good day. 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Frequent Visitor

Re: Wifi Calling on Galaxy s8

@ComcastAmir apoligies. Maybe I wasn't clear. Even after installing the update on her phone the setting does not appear (I have the option). Screenshot of her phone settings attached. I'll attach her software update screen in an additional comment.

IMG_20181113_175609_660.jpg
Frequent Visitor

Re: Wifi Calling on Galaxy s8

Update settings

IMG_20181113_175613_407.jpg
Official Employee

Re: Wifi Calling on Galaxy s8

 

TheMarf wrote: 

 

@ComcastAmir apoligies. Maybe I wasn't clear. Even after installing the update on her phone the setting does not appear (I have the option). Screenshot of her phone settings attached. I'll attach her software update screen in an additional comment.

 

Thank you for clarifying, this sounds like there may be an issue with the update that was downloaded to the device. I can check into this for you on my end, to better assist you please send me a PM with your full name and phone number. 


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Contributor

Re: Wifi Calling on Galaxy s8

Funny all those upset people and no one said thank you for providing providing the details for setting up wifi calling.

Thank you.
Regular Contributor

Re: Wifi Calling on Galaxy s8

So i noticed in a app we have even still on 7.0 iwlan data offloading. Pretty much is WiFi calling i would assume. And to the fellas who said rooting void warranty this is incorrect. The root method for the s8 does not trip knox. Which means warranty is still valid. I have sent mine in rooted 2 times to Samsung. No issues.
I have been working on porting WiFi calling back to 7.0 but no luck yet just because it's enabled in the xmls does not enables it.
New Poster

Re: Wifi Calling on Galaxy s8

Just get a Google voice phone number. simple
Regular Contributor

Re: Wifi Calling on Galaxy s8

I got one. Tired to my phone and my Samsung tablet 😂😂😂