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We signed up based on a $500 + $200 Visa promotion and gift cards never arrived

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We signed up based on a $500 + $200 Visa promotion and gift cards never arrived

My husband and I bought mobile phones in Novebmer, 2018.  While I was ordering them I had the person taking the order on speaker.  My husband and I remember being told  very clearly that we would be getting a gift card for $500 + $200 after we paid our bill on time for a few months (which we have done).   The gift cards have never arrived.  

 

Where are our gift cards? 

 

 

 

 

 

 

Valued Contributor

Re: We signed up based on a $500 + $200 Visa promotion and gift cards never arrived


@KarenF1 wrote:

My husband and I bought mobile phones in Novebmer, 2018.  While I was ordering them I had the person taking the order on speaker.  My husband and I remember being told  very clearly that we would be getting a gift card for $500 + $200 after we paid our bill on time for a few months (which we have done).   The gift cards have never arrived.  

 

Where are our gift cards? 

 

 

Were you able to check the rebate status via this website? - https://www.xfinityrewardcenter.com/status

 

Enter your Comcast cable bill account (not your Xfinity mobile account) on the right side of page and check the status.