Community Forum

Voicemail app not working

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New Poster

Voicemail app not working

The voicemail app on my wifes S8 is not working and hasn't for over a month.

We've uninstalled ans reinstalled the app, cleared the network, and can not access then from the website. Mine works and I have the same type of phone.

What's the fix?
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Regular Contributor

Re: Voicemail app not working

Do callers get a "voicemail full" message?   If so then dial voicemail from the phone itself calling its phone # and logging in to dialed-voice-mail.    There you may find many ancient voice messages - delete them manually and voicemail app may start working.     Enabling short-prompts will probably help with the slow manual deletions.  

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Frequent Visitor

Re: Voicemail app not working

I have a Samsung Galaxy S10 and the voicemail app does not work on it.  It doesn't show any notifications.  I've called Xfinity and Samsung, no success.  Noone knows why it doesn't work.