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Visual Voicemail not working

Regular Visitor

Visual Voicemail not working

Come to find out this morning that visual voicemail isn't working on my iPhone X. No message in the Phone app about it, only found out because someone calling me told me my voicemail was on the default message.

 

This is on top of receiving a message that LTE calls had been disabled on my account. 

 

Support is of no help. Anyone have any ideas?

Official Employee

Re: Visual Voicemail not working

 

Hi grantsdale, I can assist you with getting your visual voicemail working and enable the LTE calling feature for you. Can you please send me a private message with your full name, street address, phone number and account number by clicking on my name (ComcastAmir) and then "private message me"?

Official Employee

Re: Visual Voicemail not working

grantsdale wrote: It was fixed via phone support on Friday. Thanks.

 

I am glad that we were able to get this taken care of for you.