iPhoneX, was your device originally purchased from XFINITY Mobile?
Please send me a private message with your account number, address and full name so I can see if the feature is there on the back end.
Also having the same issue. One phone rep told me that they've had multiple complaints about this and the LTE calling disabled issues.
Edit: Now I can't even call my own number and get my voicemail 'old school' style. People can leave me messages (on the old style system), but I can't retrieve them. This is unacceptable.
Hello Houston- and grantsdale, I can help you with activating your visual voicemail feature on your phone. Please send me a private message with your account number, phone number, street address, and the full name on the account.
Hi Ribaaa, I can assist you with getting your visual voicemail working on your IPhone X. Please send me a private message verifying following information:
-First and last name of the account holder
-Primary phone number on the account
-The street address associated with your services
-Full account number
To send a private message, click on my name "ComcastAmir", then click private message me.
Heronn, I know the delay is frustrating. I'll let you know when I hear back from Tier 3 on our thread.