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Visual Voice Mail on Android

Frequent Visitor

Visual Voice Mail on Android

I am unable to get visual voicemail working on my Galaxy S8+.  The Xfinity voice mail app just shows "You have no voicemails", despite having several in my voicemail inbox which are accessible by calling the voicemail number (i.e. pressing "1").  I called support (611) and they supposdenly enabled voicemail on my account, but nothing has changed.

 

Is ther an Xfinity rep here that can help?

 

Thanks

Frequent Visitor

Re: Visual Voice Mail on Android

Can anyone help with this??

Official Employee

Re: Visual Voice Mail on Android

Hello Jwadle47, thank you for creating a post. I can assist you with getting your visual voicemail feature working. To get started please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Frequent Visitor

Re: Visual Voice Mail on Android

Can you help me setting up visual voicemail on my Android phone? Thanks - John
Frequent Visitor

Re: Visual Voice Mail on Android

I can't see how to send you a private message, but I still need help with visual voicemail on my Android phone.
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Official Employee

Re: Visual Voice Mail on Android

Hello Jwadle47, thank you for sending me a private message. Please reach back out to me there and we can get this issue taken care of for you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Visual Voice Mail on Android

Hi Jwadle47, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!