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Transfer number from previous carrier

New Poster

Transfer number from previous carrier

My porting process been stuck for 2days and xfinity mobile can’t do anything. Already call previous carrier and there no port or anything on hold really need help. I was able to successfully port one number on my line and it work fine. The other two just been stuck.
Official Employee

Re: Transfer number from previous carrier

@JustGtnbye Thank you for reaching out. Are you still having issues porting your numbers over? If so, I would like to take a closer look for you and find out what is going on. Please send me a private message with you account information and the numbers you are trying to port over, and I will investigate. To send a private message, first click on my name "ComcastTito" and then click on "send message".

I am an Official Comcast Employee.
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