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Tethering not working on iPhone 7

New Poster

Tethering not working on iPhone 7

Hello. Tethering is not working on iPhone 7. Purchased from xfinity mobile. Spent 2 hours on the phone with support to no avail. KenF are you out there?
Official Employee

Re: Tethering not working on iPhone 7

 

Ecaff, I'm here somewhere! Let's tackle that hotspot issue. 

 

Please send me a private message with your full name and phone number tied to your residential services for help.

New Poster

Re: Tethering not working on iPhone 7

PM sent...
New Poster

Re: Tethering not working on iPhone 7

Ken, can we please speak to get this resolved?
New Poster

Re: Tethering not working on iPhone 7

Still no resolution
Official Employee

Re: Tethering not working on iPhone 7

 

Ecaff, I see a ticket has been created on your behalf with XFINITY Mobile support with our team on Facebook. Since we are on the same team, I will allow them to finish assisting you on Facebook. 

 

KenF