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Switching to Xfinity Mobile - prepaid card

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Switching to Xfinity Mobile - prepaid card

Hello, I switched to Xfinity Mobile around 3 to 4 months ago and was promised a $200 gift card, but only received a $100 gift card. Can someone help me with this? Thank you. John.
Official Employee

Re: Switching to Xfinity Mobile - prepaid card

jmendoza110, thanks for reaching out John. Let's check the status of your card promotion. Were you qualified for one $200 card or two $100 card? Please send me a private message with your full name and the last 4 digits of your card on file for help. 

 

Ken


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Official Employee

Re: Switching to Xfinity Mobile - prepaid card

 jmendoza110, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to get assistance with your gift card, but if you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!