Hello Ds6778, the information that (NEWcam30era) shared is correct. Please reach back out to me here if you have any additional questions or concerns.
Ds6778 wrote: Is there a time-frame for any upcoming software updates? I have a few bugs that are fixable. Other carriers have already issued 2-3 OTAs. Other than that the experience with you guys has been fantastic.
I don't show an update that is expected to be issued at this time, but if indeed other carriers have already issued updates I am sure yours will be following shortly.
NEWcam30era is correct in saying that the software updates are pushed by the manufacturer. Once the manufacturer has released the update to the carrier, the carrier can make adjustments as necessary and then roll them out to the devices overtime.