Solved! Go to Solution.
Wow... I've seen a few people say this but I can't relate. I ordered Saturday and had my phone Wednesday, no questions, no credit check, no problems whatsoever. I'm a long standing customer who has Triple Play... don't know if that has anything to do with it or if it's where you live and maybe it varies state by state? I'm so sorry you're going through this but I've seen the Customer Service Rep Ken who posts here help a few people and I hope he helps both of us soon.
I'd like to add that it took 2 days for me to get my confirmation e-mail with tracking number... I think cause I ordered on Saturday but I was patient and did get it first thing Monday morning.
Cbmoore, I believe this is what is holding you up. I can see that the security questions are pending as of yesterday afternoon. I see the second submission that confirmed the same answers you had from the first submission. I will follow up with you via our private message with updates.
Read my post a little further down "Did I Make A Huge Mistake???" This is happening to a lot of people! Watch for the first order to also come through (double billed).
Cbmoore I'm glad you were able to get this resolved at a store. Post again if you need anything else.
moving to a new thread for assistance.