Community Forum

Samsung Galaxy 9 not attaching pics to texts

New Poster

Samsung Galaxy 9 not attaching pics to texts

My new galaxy 9 is giving me an error message when trying to attach a pic to text- "Maximum total size of attachments (1200 K exceeded. Some files removed." The file size is 4.34 MB. I've tried turning it on and off, taking off Wi-fi, clearing Messenger cache and nothing has worked. How do I fix this? 

 

 

Gold Problem Solver

Re: Samsung Galaxy 9 not attaching pics to texts

1200 KB = 1.2 MB, and 4.34 MB = 4,340 KB. Your file is too big. See https://www.verizonwireless.com/support/knowledge-base-14641/