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SOLVED: Support ticket: 16741667

Regular Visitor

SOLVED: Support ticket: 16741667

Brought my wife's line over (iPhone 6s) from Verizon. Since activating, haven't been able to use data; can make and take calls fine. Still says Verizon LTE on the top bar. Reset carrier settings to no avail.
Official Employee

Re: Support ticket: 16741667

 

Derrikf, thanks for reaching out about your data issues on your wife's line. I've gotten your private message and will follow up with you there. 

 

KenF


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Official Employee

Re: Support ticket: 16741667

 

Derrikf, glad to hear the factory reset resolved the problem! Post again if you need anything else.

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!