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SIM Locked - Need PUK

New Poster

SIM Locked - Need PUK

I locked myself out of my SIM and now it says that I need my PUK from my carrier. How do I get this?

 

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Expert

Re: SIM Locked - Need PUK

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against Forum Guidelines and the AUP.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: SIM Locked - Need PUK

Hi ipon, thank you for creating a post on our forum. I can assist you with your PUK unlock request, for further assistance please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!