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S8+ won't connect to XFINITY hotspot

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S8+ won't connect to XFINITY hotspot

Had my phone for a couple weeks. Phone won't automatically connect to the XFINITY hotspot, and when I try to manually, it asks for a password. I have tried calling, they said I was lying, and that I can only use the xfinitywifi open network. Even though the FAQ on this very site states otherwise. I have set the lock screen password, and turned on location services and the "automatically connect to Xfinity hotspots" settings. Still nothing
Official Employee

Re: S8+ won't connect to XFINITY hotspot

Hi Gghive, I am showing you talked to an agent after writing this post, please let me know if you are still needing assistance.

 

Thank you