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Reward status is gone for $250 reward for my Samsung S8 device

Frequent Visitor

Reward status is gone for $250 reward for my Samsung S8 device

I bought Samsung S8 on 3/7/18 when it had promotion with $250 Visa prepaid gift card. Last time in May when I checked the reward status via https://xfinityrewardcenter.com/status, I could see its status shown as pending. But now this status is gone from the web site. Anything wrong with my reward?

Frequent Visitor

Re: Reward status is gone for $250 reward for my Samsung S8 device

False alert. If I use my Xfinity account number to check status, I can still see the reward status. But if I use my phone number and address to look up, it is missed.

 

Expert

Re: Reward status is gone for $250 reward for my Samsung S8 device


@lv1999 wrote:

I bought Samsung S8 on 3/7/18 when it had promotion with $250 Visa prepaid gift card. Last time in May when I checked the reward status via https://xfinityrewardcenter.com/status, I could see its status shown as pending. But now this status is gone from the web site. Anything wrong with my reward?


As per your post here, did you look up using your Xfinity account number?

 

FWIW, you don't get the card immediately after signing up.  You have to have three months of on time payments [no late or slow pays], and then it can take up to six weeks before you receive your card.  If you bought the phone at the beginning of March, and you made your payments on time, the time limit would have ended around June or July, depending on when that first bill was due.



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