ihave5children, this is a known issue affecting some customers. Please private message me your account number, address and full name for help.
To ComcastKenF. I have this same problem on my new iPhone 8. I can't seem to private message you. Is there some way to fix this or message you?
Hi Heronn, I can look into this for you, could you please send me a private message with your account information (name on account, address and account number).