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Re: iPhone X pre orders Xfinity Mobile drops Ball!

Frequent Visitor

Re: iPhone X pre orders Xfinity Mobile drops Ball!

Why haven't I received the email with tracking# yet?

Official Employee

Re: iPhone X pre orders Xfinity Mobile drops Ball!

 

MAAK, some orders haven't had tracking numbers post yet. You can check the FedEx site to see if your address is expecting any upcoming deliveries. Additionally, I can check to make sure your order cleared. Please private message me your account number, address and full name for help. 


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Re: iPhone X pre orders Xfinity Mobile drops Ball!

Official Employee

Re: iPhone X pre orders Xfinity Mobile drops Ball!

 

MAAK, you sent the message publicly. Please send a private message by clicking my name and then clicking private message me. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!