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Re: Xfinity Mobile THE WORST!!!! (Bring Your Own Device Problem)

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Re: Xfinity Mobile THE WORST!!!! (Bring Your Own Device Problem)

I am having a similar issue. My wife already brought her own device and made an Xfinity mobile account. Now Xfinity will not let me bring my phone and add a line. I getb the same run around as this customer!!!!!
Official Employee

Re: Xfinity Mobile THE WORST!!!! (Bring Your Own Device Problem)

I am having a similar issue. My wife already brought her own device and made an Xfinity mobile account. Now Xfinity will not let me bring my phone and add a line. I getb the same run around as this customer!!!!!

 

Bennypop, it sounds like there is a security flag on your account. Do you have anything on your credit report or additional safety measures in place on your credit? 

 

KenF