Community Forum

Re: WiFi calling frequent drops and call failed issues

Frequent Visitor

Re: WiFi calling frequent drops and call failed issues

Ken, same problem as egertz, I have an iPhone 7 I brought from Verizon. iOS 11.4 and XM carrier settings of 32.1. Have reset network settings, and hard and soft reboots of phone. Have Xfinity blast internet at home of 200 mbs and work have over 300 mbs and have issues at both locations when having full WiFi signal strength.

Official Employee

Re: WiFi calling frequent drops and call failed issues

 

Seattlesailor, are you using WiFi assist? How many bars of WiFi do you have on your device when you see the drop?

Frequent Visitor

Re: WiFi calling frequent drops and call failed issues

Having the issues with both WiFi Assit on and off, have tested both over the last week or so, does seem slightly better with WiFi assit off with only 1 to 2 “call failed” per day vs 3 to 5 call failed with WiFi assit on.