Community Forum

Re: WiFi Calling Fails to Validate Address

New Poster

Re: WiFi Calling Fails to Validate Address

I am having the same problem. I messaged and was told I needed to call and ask about a SIM card. When I called was told SIM card wouldn’t fix issue. What are my options?
Contributor

Re: WiFi Calling Fails to Validate Address

Apparently there is no option. Many of us here have been given the run-around with no solution. A new sim card definitely will not work.
Official Employee

Re: WiFi Calling Fails to Validate Address

 

Slafler, I can reach out to XFINITY Mobile support on your behalf if necessary. 

 

Have you done the carrier update and the iOS update already? 

 

Please send me a private message with your full name and the phone number associated with your residential account for help. 

New Poster

Re: WiFi Calling Fails to Validate Address

I have the same problem, fails to validate any address!  Hope they fix it soon.