Community Forum

Re: Visual Voicemail iPhone X

Frequent Visitor

Re: Visual Voicemail iPhone X

I don’t have visual voicemail on iPhone 8 Plus either
Official Employee

Re: Visual Voicemail iPhone X

 

ddesness, thanks for posting. What troubleshooting have you done already? did you make sure cellular data is on? 

Frequent Visitor

Re: Visual Voicemail iPhone X

Yes data is on. No troubleshooting as of yet. I’ve restarted phone. Ejected sim. But for other issues. What’s diagnostic steps for no visual voicemail?
Official Employee

Re: Visual Voicemail iPhone X

 

ddesness, there are a few things I can try on my end to see if we get anything. Please shoot me a private message with your full name and the phone number associated with your residential services so we can get started. 

 

KenF

Frequent Visitor

Re: Visual Voicemail iPhone X

Hey ken. So visual voicemail is working.
Sorry to highjack thread but two issues that are still present.
1.no WiFi calling
2 I cannot connect to my work WiFi but any other WiFi I can connect to. Nobody else is having this issue and I know the password is right because I’ve had 4 co workers enter the password. One being the owner of the company
Official Employee

Re: Visual Voicemail iPhone X

 

ddesness, no worries-- glad to hear it's working. (This is your thread now. I've separated us out of the original thread, so hijack away). 

 

OK, we'll take a look at your WiFi and WiFi calling issues. I see your private message and will follow up with you there. 

 

KenF

Official Employee

Re: Visual Voicemail iPhone X

ddesness glad you were able to get wifi calling working! Post again if you need anything else!