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Re: Unable to set up voicemail on BYOD iPhone 6+

New Poster

Re: Unable to set up voicemail on BYOD iPhone 6+

I am having the exact same issue...support has been completely useless!  The issue is on their end I'm convinced.  New account, ported over number from AT&T onto iPhoneX...activation went smooth, but any attempt to get into voicemail yeilds a "User Busy" error.  Did this ever get resolved?  I'm pulling my hair out and the phone is used for business I can't be without a VM box.

Official Employee

Re: Unable to set up voicemail on BYOD iPhone 6+

 

Dean6, 

 

Thanks for reaching out. 

 

I'd like to help. Please send me the following in private message: 

 

1. Full name

2. Address 

3. IMEI

4. Residential Account number

Official Employee

Re: Unable to set up voicemail on BYOD iPhone 6+

Dean6, glad we were able to resolve this in our private message thread. Post again if you need anything else.