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Re: Throttling of download speed on VUDU ?

Regular Contributor

Re: Throttling of download speed on VUDU ?

This has been an issue with us for months.  Roku's, Shield, PCs, tablets, phones: Netflix, Vudu, Amazon, Hulu, NowDirect, YouTube, etc...  Usually the Roku Xfinity App is ok and same with Xfinity tv on the web.  Odd other devices and streaming services are suffering.  That being said, I have general intermittent connection issues and so could be another thing altogether.  But then, why does Xfinity stuff seem ok.

Official Employee

Re: Throttling of download speed on VUDU ?

kahnfewzd, I see. I'd be happy to look at your intermittent issues as well. If you send me private message with your full name and phone number, I can help. 

 

KenF

Frequent Visitor

Re: Throttling of download speed on VUDU ?

Sounds like an Xfinity Internet issue and not an Xfinity Mobile issue?

Regular Contributor

Re: Throttling of download speed on VUDU ?

Oooops goood catch.  I missed the Mobile thing.

New Poster

Re: Throttling of download speed on VUDU ?

I have the same problem and with a wired Ethernet cat 6 new cable direct from the router to the 4K tv . All the other apps like Hulu NF and Amazon work perfectly and consistent. Vudu is a constant battle and very frustrating.
Please pass along. I called tech support and there were helpless.