I have the same issue. iPhone 8, purchased directly from Xfinity, can’t access visual voicemail. I have tried rebooting, resets, airplane mode, etc. and nothing is working. I just switched to Xfinity and it’s frustrating not to have access to this feature.
Hi jmck915, I can help look at this feature on my side for you. Could you please send me a private message with your account information (your name, address and account number).
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