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Re: $500 Xfinity rewards visa

New Poster

Re: $500 Xfinity rewards visa

This message is for the $200 with XFINITY mobile. About the same thing after 90 days. Nothing yet but it up to 21 days after process then another 6 weeks after that. About the time I receive the card it will be a whole year, that’s why I cancel my service and just keep my daughter on there cause I was upset cause the customer service do all day if they solve a simple dam problem. Next time I will stick with what I know.
Official Employee

Re: $500 Xfinity rewards visa

 

Chynac11, eligible customers receive their promotional card in 16-18 weeks. Did you cancel the line that was eligible for the gift card?


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New Poster

Re: $500 Xfinity rewards visa

No I did not. They made a mistake and cut my phone off and turned it back. They turn the phone off. But I’m eligible but nothing yet
Official Employee

Re: $500 Xfinity rewards visa

 

Chynac11, OK let's check on it's status. Please send me a private message with your full name and phone number tied to your residential services for help.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!