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Question about exchanging phones

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Question about exchanging phones

So I just bought a galaxy s9 but am thinking about exchanging for the iPhone X. Since the x is more 15 bucks more a month would I have to pay the difference? And would they mail me the new phone before I send the s9 back?
Official Employee

Re: Question about exchanging phones

HiDerek0787,  thank you for reaching out and yes you would have to pay the difference for the new phone, and you can view all information about exchanges/returns by visiting the link below.

 

https://www.xfinity.com/mobile/support/article/221762807/how-do-i-return-or-exchange-my-device-and-a...

 

Thank you