We live in an area that the maps say has cell service but does not in fact have cell signal. Last summer we purchased 2 Xfinity cell phones with the promise that wifi calling would be available by the end of the year.
By the end of 2018 one phone did get wifi calling, the other phone was put into a holding pattern to wait even longer claiming technical difficulties causing a delay (see the post on
Kaibeth, I sypathize with your dilemma. Check out the other two threads on this forum concerning Wi-fi issues. My point is, even when you get actual wi-fi you must have a cell signal as well to get reliable service. It does not matter if it's Android or Apple. As most of have found out, the retail store folks seem to have no idea this is an issue.